Last updated: «TO BE COMPLETED: publication date»
This page explains how you can apply to us to exercise your rights under KVKK Art. 11 and the GDPR. For details of your rights, please see the Privacy Policy and KVKK Notice.
1. How can you apply?
Under the Communiqué on the Procedures and Principles of Applications to the Data Controller, you can submit your application in one of the following ways:
- By post: by sending a petition with a handwritten signature to Mehmet Akfan Sok. No: 57/3, Koşuyolu, Kadıköy, Istanbul, Turkey;
- By email: by writing to [email protected] from the email address you previously provided to us and that is in our records;
- By registered electronic mail (KEP) or secure electronic signature: «TO BE COMPLETED: KEP address, if any».
There is no specific form requirement for requests under the GDPR; you can apply by email.
2. Information to include in your application
- Your name and, for written applications, your signature;
- For Turkish citizens, your Turkish identity number; for foreigners, your nationality and passport number or identity number, if any;
- Your residential or business address for service;
- Your email address and phone number for notifications, if any;
- The subject of your request and any relevant documents.
We may ask for additional information to verify your identity before responding to your request.
3. Sample application
You can copy and complete the text below:
Personal Data Request
Full name:
Turkish ID no. / nationality and passport no.:
Address:
Email:
Phone:
My relationship with you: (client / former client / person who contacted you via the form / other)My request:
☐ I want to know whether personal data about me is processed and which data is processed.
☐ I want to know the purpose of processing and to whom my data is transferred.
☐ I want my incomplete or incorrect data to be corrected.
☐ I want my data to be deleted or destroyed.
☐ I want a copy of my data (data portability).
☐ I object to the processing of my data / I want processing to be restricted.
☐ I withdraw my explicit consent.
☐ Other:Explanation:
I would like to receive the response by: ☐ Email ☐ Post
Date and signature:
4. Response time and fees
We respond to your request as soon as possible depending on its nature and within 30 days at the latest. Requests are, as a rule, free of charge. If the action involves an additional cost, a fee according to the tariff set by the Turkish Personal Data Protection Board may be charged.
5. Right to lodge a complaint
If your request is rejected, you find the response inadequate or no response is given in time, you can lodge a complaint with the Turkish Personal Data Protection Board within 30 days of learning of the response and in any event within 60 days of your application. Your right to apply to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) is also reserved.